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Mark Spurny

I am a hybrid between a Business Analyst and a Salesforce System Administrator: I enjoy both driving out the requirements for a given issue/topic and then getting my hands dirty as I implement the solution. As a Business Analyst, I collaborate with business users and document their wants, needs, and desires – ultimately translating those requirements into configuration tasks. As a Salesforce System Administrator, I execute those configuration tasks and implement those requirements in Salesforce – utilizing best practices and accepted standards such as Flows, Permission Sets, Data Loader, etc.

Accepting New Clients: Yes

Timezones Supported: Eastern Time, Central Time, Mountain Time, Pacific Time

Years of Experience: 10

Linkedin Profile: https://www.linkedin.com/in/mark-spurny-09a22a2/
  • Certifications Held

    Salesforce

    • Salesforce Certified Administrator

     

    Marketo

    • n/a

     

    Hubspot

    • n/a

     

    Agile/Delivery

    • n/a

     

  • Service Skills

    Recognize

    Business Analysis

    ★★★★

    Strategic Consulting

    ★★


    Align

    Meeting Facilitation

    ★★★★

    Stakeholder Management

    ★★★


    Plan

    Project Management

    ★★★

    Time Management

    ★★


    Implement

    Problem Solving

    ★★★


    Deliver

    Communication

    ★★★★

    Change Management

    ★★★

  • Software Proficiency

    Customer Relationship Management (CRM)

    Salesforce Core

    ★★★

    Salesforce Service Cloud

    ★★★

    Hubspot Sales Hub

    Zendesk


    Marketing Automation Platform (MAP)

    Marketo

    Hubspot Marketing Hub

    Pardot

    Salesforce Marketing Cloud


    Configure Price Quote (CPQ)

    Salesforce CPQ

    Dealhub


    Customer Success Platform (CSP)

    Gainsight

    ChurnZero


    Account Based Marketing (ABM)

    Salesforce ABM

    ABM Integrations/Routing Tools


    Business Intelligence (BI)

    Salesforce Einstein Analytics

    ★★

    Tableau

    ★★

  • Technical Experience

    General Administration

    Salesforce Implementation

    Salesforce Merge/Migration

    ★★

    Flow Development

    ★★

    Data Cleanup/Dedupe

    ★★


    Salesforce Integrations

    Sales Productivity Integrations

    Netsuite Integration

    Custom Integrations

    ★★


    Advanced Development

    APEX Development

    ★★

    Lightning/VisualForce Component Development

    ★★

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