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Robert Kokas

I love working with Salesforce because it gives me the opportunity to have truly meaningful experiences with my clients. I can see their excitement over the solutions I build as well as observe the direct impact they have on their organizations – this makes the work extremely gratifying and stimulating for me. I love Delegate’s model because of the flexibility it provides me in terms of scaling up or down my workload – having such control over my work-life balance has been a godsend.

Accepting New Clients: Yes

Timezones Supported: Eastern Time, Central Time, Mountain Time, Pacific Time

Years of Experience: 4

Linkedin Profile: https://www.linkedin.com/in/robert-kokas/
  • Certifications Held

    Salesforce

    • Salesforce Certified Administrator
    • Salesforce Certified Advanced Administrator
    • Platform App Builder
    • Sales Cloud Consultant
    • Service Cloud Consultant
    • Pardot Specialist

     

    Marketo

    • n/a

     

    Hubspot

    • n/a

     

    Agile/Delivery

    • Certified ScrumMaster
    • Certified Scrum Product Owner

     

  • Service Skills

    Recognize

    Business Analysis

    ★★★
    Strategic Consulting

    ★★★

    Align

    Meeting Facilitation

    ★★★
    Stakeholder Management

    ★★★★

    Plan

    Project Management

    ★★★★
    Time Management

    ★★★★

    Implement

    Problem Solving

    ★★★★

    Deliver

    Communication

    ★★★★
    Change Management

    ★★★★
  • Software Proficiency

    Customer Relationship Management (CRM)

    Salesforce Core

    ★★★★
    Salesforce Service Cloud

    ★★★
    Hubspot Sales Hub

    ★★
    Zendesk

    ★★

    Marketing Automation Platform (MAP)

    Marketo

    ★
    Hubspot Marketing Hub

    ★★
    Pardot

    ★★★★
    Salesforce Marketing Cloud

    ★

    Configure Price Quote (CPQ)

    Salesforce CPQ

    ★
    Dealhub

    ★

    Customer Success Platform (CSP)

    Gainsight

    ★
    ChurnZero

    ★

    Account Based Marketing (ABM)

    Salesforce ABM

    ★
    ABM Integrations/Routing Tools

    ★★

    Business Intelligence (BI)

    Salesforce Einstein Analytics

    ★
    Tableau

    ★
  • Technical Experience

    General Administration

    Salesforce Implementation

    ★★★★
    Salesforce Merge/Migration

    ★★★★
    Flow Development

    ★★★★
    Data Cleanup/Dedupe

    ★★★

    Salesforce Integrations

    Sales Productivity Integrations

    ★★★
    Netsuite Integration

    ★
    Custom Integrations

    ★

    Advanced Development

    APEX Development

    ★
    Lightning/VisualForce Component Development

    ★
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