Shaun Hannan

I am passionate about working with business teams to talk through needs and pain points and then translating those discussions into a tangible solution. I love what I do and especially enjoy establishing long-term professional partnerships by building trust through consistent delivery. It is a fantastic feeling to look back at the end of a work day and know that I delivered real value!

Upcoming out-of-office: 7/18/22 – 7/25/22, 9/12/22 – 9/16/22, 11/21/22 – 12/2/22

Timezones Supported: Eastern Time, Central Time, Mountain Time, Pacific Time

Years of Experience: 6

Linkedin Profile: https://www.linkedin.com/in/shaun-m-hannan/
  • Certifications Held

    Salesforce

    • Salesforce Certified Administrator
    • Salesforce Certified Advanced Administrator
    • Platform App Builder
    • User Experience Designer
    • Sales Cloud Consultant
    • Nonprofit Cloud Consultant

     

    Marketo

    • n/a

     

    Hubspot

    • n/a

     

    Agile/Delivery

    • n/a

     

  • Service Skills

    Recognize

    Business Analysis

    ★★

    Strategic Consulting

    ★★


    Align

    Meeting Facilitation

    ★★

    Stakeholder Management

    ★★


    Plan

    Project Management

    ★★

    Time Management

    ★★


    Implement

    Problem Solving

    ★★★


    Deliver

    Communication

    ★★★

    Change Management

    ★★★

  • Software Proficiency

    Customer Relationship Management (CRM)

    Salesforce Core

    ★★★

    Salesforce Service Cloud

    ★★

    Hubspot Sales Hub

    Zendesk


    Marketing Automation Platform (MAP)

    Marketo

    ★★

    Hubspot Marketing Hub

    Pardot

    Salesforce Marketing Cloud

    ★★


    Configure Price Quote (CPQ)

    Salesforce CPQ

    Dealhub


    Customer Success Platform (CSP)

    Gainsight

    ChurnZero


    Account Based Marketing (ABM)

    Salesforce ABM

    ABM Integrations/Routing Tools


    Business Intelligence (BI)

    Salesforce Einstein Analytics

    Tableau

    ★★

  • Technical Experience

    General Administration

    Salesforce Implementation

    ★★

    Salesforce Merge/Migration

    ★★

    Flow Development

    ★★

    Data Cleanup/Dedupe

    ★★★


    Salesforce Integrations

    Sales Productivity Integrations

    ★★

    Netsuite Integration

    Custom Integrations


    Advanced Development

    APEX Development

    ★★

    Lightning/VisualForce Component Development