Salesforce Administrator

We are seeking experienced Salesforce Systems Administrators.

We are looking for Salesforce Administrators with demonstrated experience providing technical analysis, implementation, and delivery of key revenue strategies. This position will contribute to both daily tactical work and strategic initiatives for our customers.

Who?

• • 3+ years of business systems administration and/or management, including Salesforce
  • Systems delivery / project management experience including: requirements gathering, analysis, design, testing, deployment, training, and delivery
  • Collaborate with and manage cross-functional, virtual teams and stakeholders
  • Provide verbal and written communications to technical teammates and Sales and Marketing teams/leaders
  • Experience working with or for a SaaS organization is preferred
  • Extensive experience with Agile Development and SCRUM delivery methodologies and tools is a plus
  • Experience with marketing automation systems (marketo, hubspot, salesforce marketing cloud / pardot) is a plus
  • Salesforce Administrator 201 Certification (Advanced Admin, Platform App Builder, or Developer I) is a plus
  • Full authorization to work, and residency, in the United States is required

What?

• • • Administer and support Salesforce including user setup and design/configuration of Custom Objects, Profiles and Roles, Workflow/Process Builder, Visual Flows, Custom Fields, Validation Rules, Page Layouts
    • Develop reports, dashboards, and processes to monitor data quality
    • Create and provide project plans, requirements, and technical documentation for larger projects and long term initiatives
    • Coordinate testing and deployment plans for complex change management/rollouts
    • Deliver user guides and/or training for large deployments
    • Track and communicate expectations and progress updates to customers, while managing expectations, using email, Slack, and Zoom

Why?

Our service delivery model and high standard for customer experience will be central to our continued growth. You will be responsible for the daily interaction between Delegate and our customers.

Through our model, you will be provided with tremendous exposure to new learning opportunities. We promote continued development and growth through both real-world experience with our diverse customer base, as well as company-sponsored training.

Where?

Anywhere in the United States -- seriously! We are a remote-first company that work-life balance in the truest sense. We provide assistance for co-working spaces, as needed -- we encourage you to have a place where your productivity is maximized.

The Process

Our interview process begins with a general call to understand your background and what you're looking for in your next opportunity, as well as to allow us to answer any questions you have about us and the role. If there's a potential match, you will then be given instructions to complete a technical challenge in a Salesforce environment. More information will be provided in the interview process regarding the challenge. The final step is an interview or two with our leadership team.

About Us

Delegate is the first revenue operations subscription service that modern businesses use to achieve efficiency at scale. Whether it's scaling sales team, introducing new go-to-market strategies, or improving revenue analytics, we help companies navigate through their highly complex technology stack by providing our institutional knowledge and prescriptive best-practices based on individual business needs.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and encourage all qualified applicants to apply.