Charlie Nuttall

I am a focused professional with a strong mix of Salesforce and IT Management skills. I have supported Salesforce at all levels from brand new implementations to existing enterprise grade orgs. Building out the correct tech stack and crafting tools to fit the needs of the business and users gives me great satisfaction. I also love building processes and automations that make the lives of the end user easier. I love Delegate’s model because it allows us to work closely without SOWs and strict time tracking. I am a huge commercial aviation geek, love staying active through working out and rugby, and am the proud owner of a Jewish deli / Bagel bakery in my new home of San Antonio, TX.

Timezones Supported: Eastern Time, Central Time, Mountain Time, Pacific Time

Years of Experience: 7

Linkedin Profile: https://www.linkedin.com/in/charlienuttall/
  • Certifications Held

    Salesforce

    • Salesforce Certified Administrator

     

    Marketo

    • n/a

     

    Hubspot

    • n/a

     

    Agile/Delivery

    • Certified Scrum Professional ScrumMaster
    • ITIL Foundation

     

  • Service Skills

    Recognize

    Business Analysis

    ★★★

    Strategic Consulting

    ★★★


    Align

    Meeting Facilitation

    ★★

    Stakeholder Management

    ★★★


    Plan

    Project Management

    ★★★

    Time Management

    ★★


    Implement

    Problem Solving

    ★★★★


    Deliver

    Communication

    ★★★

    Change Management

    ★★★

  • Software Proficiency

    Customer Relationship Management (CRM)

    Salesforce Core

    ★★★★

    Salesforce Service Cloud

    ★★★

    Hubspot Sales Hub

    ★★

    Zendesk

    ★★★★


    Marketing Automation Platform (MAP)

    Marketo

    ★★

    Hubspot Marketing Hub

    ★★

    Pardot

    ★★★★

    Salesforce Marketing Cloud


    Configure Price Quote (CPQ)

    Salesforce CPQ

    ★★

    Dealhub


    Customer Success Platform (CSP)

    Gainsight

    ChurnZero


    Account Based Marketing (ABM)

    Salesforce ABM

    ABM Integrations/Routing Tools


    Business Intelligence (BI)

    Salesforce Einstein Analytics

    ★★★

    Tableau

    ★★

  • Technical Experience

    General Administration

    Salesforce Implementation

    ★★★

    Salesforce Merge/Migration

    ★★★

    Flow Development

    ★★★★

    Data Cleanup/Dedupe

    ★★★★


    Salesforce Integrations

    Sales Productivity Integrations

    ★★

    Netsuite Integration

    Custom Integrations

    ★★


    Advanced Development

    APEX Development

    ★★

    Lightning/VisualForce Component Development

    ★★