Charlie Nuttall
I am a focused professional with a strong mix of Salesforce and IT Management skills. I have supported Salesforce at all levels from brand new implementations to existing enterprise grade orgs. Building out the correct tech stack and crafting tools to fit the needs of the business and users gives me great satisfaction. I also love building processes and automations that make the lives of the end user easier. I love Delegate’s model because it allows us to work closely without SOWs and strict time tracking. I am a huge commercial aviation geek, love staying active through working out and rugby, and am the proud owner of a Jewish deli / Bagel bakery in my new home of San Antonio, TX.
Timezones Supported: Eastern Time, Central Time, Mountain Time, Pacific Time
Years of Experience: 7
Linkedin Profile: https://www.linkedin.com/in/charlienuttall/
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Certifications Held
Salesforce
- Salesforce Certified Administrator
Marketo
- n/a
Hubspot
- n/a
Agile/Delivery
- Certified Scrum Professional ScrumMaster
- ITIL Foundation
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Service Skills
Recognize
Business Analysis ★★★
Strategic Consulting ★★★
Align
Meeting Facilitation ★★
Stakeholder Management ★★★
Plan
Project Management ★★★
Time Management ★★
Implement
Problem Solving ★★★★
Deliver
Communication ★★★
Change Management ★★★
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Software Proficiency
Customer Relationship Management (CRM)
Salesforce Core ★★★★
Salesforce Service Cloud ★★★
Hubspot Sales Hub ★★
Zendesk ★★★★
Marketing Automation Platform (MAP)
Marketo ★★
Hubspot Marketing Hub ★★
Pardot ★★★★
Salesforce Marketing Cloud ★
Configure Price Quote (CPQ)
Salesforce CPQ ★★
Dealhub ★
Customer Success Platform (CSP)
Gainsight ★
ChurnZero ★
Account Based Marketing (ABM)
Salesforce ABM ★
ABM Integrations/Routing Tools ★
Business Intelligence (BI)
Salesforce Einstein Analytics ★★★
Tableau ★★
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Technical Experience
General Administration
Salesforce Implementation ★★★
Salesforce Merge/Migration ★★★
Flow Development ★★★★
Data Cleanup/Dedupe ★★★★
Salesforce Integrations
Sales Productivity Integrations ★★
Netsuite Integration ★
Custom Integrations ★★
Advanced Development
APEX Development ★★
Lightning/VisualForce Component Development ★★