Chelsea Kung

One of my favorite things about working with Salesforce is creating automations using Visual Flow; it really helps me figure out the most efficient way to solve a complex problem without causing new ones. I love being challenged and learning new things whether it’s a new integration, a new Salesforce instance, or just a new feature in Salesforce. At Delegate, since I’m able to work with a variety of different companies and industries, I’m always expanding my horizons and there’s never a dull moment.

Upcoming out-of-office: 7/26/22, 9/19/22 – 10/4/22, 10/13/22 – 10/14/22

Timezones Supported: Eastern Time, Central Time

Years of Experience: 2

Linkedin Profile: https://www.linkedin.com/in/chelsea-kung-4774b968/
  • Certifications Held

    Salesforce

    • Salesforce Certified Administrator
    • Platform App Builder

     

    Marketo

    • n/a

     

    Hubspot

    • n/a

     

    Agile/Delivery

    • n/a

     

  • Service Skills

    Recognize

    Business Analysis

    ★★★

    Strategic Consulting

    ★★★


    Align

    Meeting Facilitation

    ★★★

    Stakeholder Management

    ★★★


    Plan

    Project Management

    ★★★

    Time Management

    ★★★


    Implement

    Problem Solving

    ★★★


    Deliver

    Communication

    ★★★

    Change Management

    ★★★

  • Software Proficiency

    Customer Relationship Management (CRM)

    Salesforce Core

    ★★★

    Salesforce Service Cloud

    ★★

    Hubspot Sales Hub

    Zendesk


    Marketing Automation Platform (MAP)

    Marketo

    Hubspot Marketing Hub

    Pardot

    Salesforce Marketing Cloud


    Configure Price Quote (CPQ)

    Salesforce CPQ

    ★★

    Dealhub


    Customer Success Platform (CSP)

    Gainsight

    ChurnZero


    Account Based Marketing (ABM)

    Salesforce ABM

    ABM Integrations/Routing Tools


    Business Intelligence (BI)

    Salesforce Einstein Analytics

    Tableau

  • Technical Experience

    General Administration

    Salesforce Implementation

    ★★

    Salesforce Merge/Migration

    Flow Development

    ★★★

    Data Cleanup/Dedupe

    ★★★


    Salesforce Integrations

    Sales Productivity Integrations

    Netsuite Integration

    Custom Integrations


    Advanced Development

    APEX Development

    Lightning/VisualForce Component Development

    ★★