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Mike Peterson

The complex challenges in this role keep my job engaging and entertaining. Solving these challenges for a multitude of diverse clients makes the work even more gratifying. I’m constantly given opportunities to improve and expand my knowledge base.

Accepting New Clients: Yes

Timezones Supported: Eastern Time, Central Time, Mountain Time, Pacific Time

Years of Experience: 5

Linkedin Profile: https://www.linkedin.com/in/michael-p-b8b06992/
  • Certifications Held

    Salesforce

    • Salesforce Certified Administrator

     

    Marketo

    • n/a

     

    Hubspot

    • Inbound

     

    Agile/Delivery

    • n/a

     

  • Service Skills

    Recognize

    Business Analysis

    ★★★

    Strategic Consulting

    ★★★


    Align

    Meeting Facilitation

    ★★

    Stakeholder Management

    ★★


    Plan

    Project Management

    ★★★

    Time Management

    ★★★


    Implement

    Problem Solving

    ★★★★


    Deliver

    Communication

    ★★★

    Change Management

    ★★★★

  • Software Proficiency

    Customer Relationship Management (CRM)

    Salesforce Core

    ★★★

    Salesforce Service Cloud

    ★★★

    Hubspot Sales Hub

    ★★

    Zendesk


    Marketing Automation Platform (MAP)

    Marketo

    Hubspot Marketing Hub

    Pardot

    Salesforce Marketing Cloud

    ★★


    Configure Price Quote (CPQ)

    Salesforce CPQ

    Dealhub


    Customer Success Platform (CSP)

    Gainsight

    ChurnZero


    Account Based Marketing (ABM)

    Salesforce ABM

    ABM Integrations/Routing Tools


    Business Intelligence (BI)

    Salesforce Einstein Analytics

    ★★

    Tableau

  • Technical Experience

    General Administration

    Salesforce Implementation

    ★★

    Salesforce Merge/Migration

    ★★★

    Flow Development

    ★★★★

    Data Cleanup/Dedupe

    ★★★


    Salesforce Integrations

    Sales Productivity Integrations

    ★★

    Netsuite Integration

    Custom Integrations

    ★★


    Advanced Development

    APEX Development

    Lightning/VisualForce Component Development

    ★★★

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